FAQ

frequently asked questions


◉ I am looking for a family practitioner; are you taking new patients ? yes

◉ how should I register ? phone call or e -mail (see "Contact" link)

◉ which documents are necessary ? health insurance card

Medical insurance / Billing

◉ I am insured in a "General Practitioner Model" or "Hausarzt-Model", do you participate in this insurance plan ? yes
(but we do not subscribe to the HMO-Model)

◉ do you bill the patient or the insurance co. ? we bill the insurance directly, whenever possible
(ASSURA-Insurance and foreign insurances do not comply)

◉ if I'm the one to be billed, how can I pay ? cash (no credit cards);
later on or consequent payments may be made via e-banking

Home visits / Nursing homes

◉ do you make home visits ? yes, if the patient is immobile

◉ do you visit patients in nursing homes ? yes, pre-arranged visit are definitely possible

◉ are we required to take the doctor assigned by the nursing home ? no !
you have a free choice of doctor for care in any Swiss nursing home

Prescriptions / Pharmacy

◉ can I have my prescriptions and medication by mail-order-pharmacy ? yes
e.g. zur Rose Versandapotheke or your preference

Vaccination / Immunisation

◉ info regarding travel medicine and immunisations ? available

◉ vaccination for Influenza, tick-borne-encephalitis (TBE), Tetanus, Diphtheria, Polio, ... etc. ? available

◉ Covid-19: we do PCR-Tests !
(possible infection covered by swiss gov.)
(for travel or private purposes we charge CHF 40.- + lab cost CHF 100.-)
◉ Covid-19 Antibodies titer: we offer (is not covered bei swiss insurer)

Diagnostics available at the facility

◉ do you do check-up physicals ? yes, scheduled in advance

◉ imaging diagnostic in the practice ? yes, Radiography and Ultrasound

◉ antikoagulation therapie and monitoring ? yes

◉ Lab-tests, how long do I need to wait ? immediately available (10-15min)
(special tests are sent to external lab; results in 24 hours)

◉ Diabetes therapy and monitoring ? yes

◉ surgery ? we organise the proper specialist

◉ transfusions / Iron-Infusions / intravenous therapy ? yes